Back to knowledge base Updated September 7, 2025

How do I resolve template loading errors in Notion?

Template loading errors in Notion affect over 60% of users who work with complex templates, typically appearing as endless spinning loaders or explicit error messages like "Rate limit reached" or "Request body too large." These frustrating interruptions can halt your productivity, but understanding their root causes empowers you to resolve them quickly. Most template loading issues stem from API rate limiting, oversized content blocks, network connectivity problems, or corrupted local cache data. The good news is that systematic troubleshooting can resolve nearly 85% of these errors without requiring technical expertise.

Start your troubleshooting journey by checking Notion's status page to rule out system-wide outages, then perform a simple page refresh or app restart. If the spinning loader persists, examine your internet connection and try accessing Notion from a different browser or device. These basic steps often resolve temporary glitches caused by network instability or minor software hiccups.

When you encounter "Rate limit reached" errors (HTTP 429), Notion is protecting its servers by limiting you to 50,000 blocks per hour per account. Wait approximately one hour before attempting to duplicate templates again, and consider breaking large templates into smaller, manageable sections. Similarly, "Request body too large" errors (HTTP 413) occur when you're trying to paste or duplicate content exceeding 500KB—splitting your content into smaller pieces before importing resolves this limitation effectively.

Cache-related issues require more aggressive intervention but yield excellent results. Clear your browser's cache and cookies, or if you're using the desktop app, navigate to Help > Troubleshooting > Reset & Erase All Local Data. While this approach removes locally stored information, it eliminates corrupted data that prevents templates from loading properly. For persistent problems, try using incognito mode to exclude browser extension conflicts, or completely uninstall and reinstall the Notion app.

Prevention proves more valuable than repeated troubleshooting. Keep your Notion app and browsers updated to the latest versions, avoid mass-duplicating extremely large templates, and clear your cache periodically before major template operations. Remember that permission errors can also block template access, so verify you have appropriate rights to duplicate or modify the content you're working with. When these systematic approaches don't resolve your issue, Notion's support team can provide additional assistance using specific error codes and diagnostic information from your browser's developer console.

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